![]() ![]() Master Lock does not reimburse for any Notary fees. Note: If the form is not fully completed and notarized with a raised seal or rubber stamped seal, or if the serial number is not legible on the photocopy, your request will not be honored. Note: It will take approximately 4 to 6 weeks to process your request for a combination. For Canadian customers, please fax all documents to us at 1-80.Mail the original completed, notarized Lost Combination Form and the photocopy of the back of your lock to the address above.Be sure to hand write the serial number on the photocopy. This copy MUST clearly show that the lock is not attached to anything. Photocopy the serial number on the back case of your combination lock. I have a Master Glo lock which is similar to the Sphero and has a serial number on the back that starts with 800.In lieu of notarization, the form must be signed by a prison official. Note: Inmates at a correctional facility – in addition to the lost combination form, you must submit your request on official prison letterhead.Have your Lost Combination Form notarized by a Notary Public to prove that you are the owner of the lock (you can include up to 6 combinations on one notarized form).Print out the Lost Combination Form from a printer friendly page, or download the PDF file.Please follow the procedure outlined below to obtain the combination to your lock and submit your request to: We no longer provide lock combinations in response to phone, fax, or email requests. We recommend you validate whether your lock contains a valid serial number or date code prior to submitting a lost combination form.ĭue to increased security concerns nationwide, Master Lock recognizes the heightened need for additional safety measures. Please see examples of a serial number or date code if you are unsure if your lock contains either one. Unfortunately, we are unable to provide combinations for non–serialized locks, if the user did not register with. For greater convenience, we encourage consumers to store their combination at our secure website,, which is easy to use and offers 24/7 access. To provide enhanced long–term security, Master Lock has discontinued imprinting a serial number on the lock body on combination locks sold through retail locations. How do I obtain the combination for personal use?Ī) My lock does not have a serial number: I’ve forgotten the combination to my standard dial combination lock. ![]() Product specific FAQ answers are also available at What follows is the instructions specified by the Master Lock Company for standard dial combination locks from their Frequently Asked Questions. What do I do if I’ve forgotten my combination? One of the most frequently asked questions: ![]()
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